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Difference between revisions of "HMS/Gatekeeper Setup"

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You're a member admin and a new member is asking to get their gatekeeper card set up. Here's how. If their payment hasn't been [[CSV_upload|detected]] yet, they'll have to wait: Based on past experience, we don't set up cards for people that haven't paid membership yet (Nothing bad happened, people just got excited about membership, had no incentive to set it up if they were given access, then had their membership revoked after a while).
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RFID door cards for new members, or replacement cards for existing members (subject to £1 charge), are normally available from the membership team at a Wednesday Open Hack Night.
  
We have a box of suitable blank RFID cards on top of the safe, which are available to people for a £1 deposit (Goes in the cashbox). Additionally, a Nottingham City Library Card, Citycard, most student and university IDs, some work IDs, or any Oyster card will also work. Ski passes tend not to; neither do contactless debit cards.
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However, at times when it's not possible for the membership team to meet with members (e.g. during Covid pandemic lock-downs), the membership team will keep a small stock of blank cards in the main entrance and on request will provide members with a PIN number to self-register a card with HMS.
  
If you want to know how to sign up new members from scratch, [[New Member Signup (HMS)|look here]].
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It is also possible to use this process to register other RFID cards (e.g. Oyster, Mango, Nottingham City Library Card, Citycard, most student and university IDs, some work ID / door cards) however this is not preferred as some of these cards will not work with all of our card readers.
  
 
==RFID Card Setup==
 
==RFID Card Setup==
 
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# Contact the membership team by email ([mailto:membership@nottinghack.org.uk membership@nottinghack.org.uk]) to obtain a PIN number for your HMS account. (The membership team will only send this PIN number to your email address registered in HMS).
 
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# Use the [https://hms.nottinghack.org.uk/gatekeeper/space-access door codes] in HMS to access the entrance at the top of the spiral staircase.
Log in to HMS, then click on Members in the top left.
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# Take one card from the envelope in this box [[File:WhatsOnBox.jpg|800px|thumb|none|Box containing blanks cards]]  
[[File:Hsnotts-csv-upload-001.jpg|800px|thumb|none|Log in to HMS]]
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# Go to Gatekeeper and place the RFID card on the green Hackspace 'H' logo. [[File:Gatekeeper-setup-003.jpg|800px|thumb|none|Gatekeeper - Card sensor]]
 
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# Gatekeeper will beep and display "Access Denied: Unknown card". This just confirms the card is readable and is not associated with a HMS account. <br> If the displays says "Access Denied: '''Inactive card'''", there is an issue with the card your are trying to use, please try a different card and contact the membership team [[File:Gatekeeper-setup-004.jpg|800px|thumb|none|Gatekeeper - Display and PIN pad]]
 
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# Input the PIN number provided by the membership team before the display resets. The display will show "PIN cancelled" and card will then be linked to the member's HMS account.
From there, use the search box to find the right member:
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# Present the card again and the display will show "Welcome [MEMBER NAME]" and the door will unlock. (Members can edit their unlock message by logging into HMS and editing their profile.)
[[File:Hsnotts-csv-upload-002.jpg|800px|thumb|none|Membership summary]]
 
 
 
 
 
Click on their name in the list of results:
 
[[File:Gatekeeper-setup-002.jpg|800px|thumb|none|Member results]]
 
 
 
 
 
If they're a current member, HMS will show a pin number for them, circled in red below. Remember or make a note of it. n.b., the member doesn't require the PIN to access the hackspace, it's a one use number for setting tying and RFID card to their account.
 
[[File:Gatekeeper-setup-001.jpg|800px|thumb|none|Member details]]
 
 
 
 
 
Go to Gatekeeper and place the RFID card over the sensor. A blank card is shown here, but many others work (some listed above).
 
[[File:Gatekeeper-setup-003.jpg|800px|thumb|none|Card sensor]]
 
 
 
 
 
Gatekeeper will beep and display "Access Denied" on the LCD if the card is usable. Input the PIN number before the LCD resets, the card will then be tied to the member and, from now on, will unlock the hackspace door when presented to the sensor. The LCD will also display "Welcome [MEMBER NAME]" by default; members can edit their unlock message by logging into HMS and editing their profile. n.b., it's worth demonstrating opening the door to the new member at the time of card setup. The maglock is very strong; pushing it open when the lock isn't on the latch requires considerably more force than when it is.
 
[[File:Gatekeeper-setup-004.jpg|800px|thumb|none|LCD and PIN pad]]
 
 
 
 
 
  
 
[[Category:Membership]]
 
[[Category:Membership]]
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[[Category:Member admin]]

Latest revision as of 08:05, 14 April 2022

RFID door cards for new members, or replacement cards for existing members (subject to £1 charge), are normally available from the membership team at a Wednesday Open Hack Night.

However, at times when it's not possible for the membership team to meet with members (e.g. during Covid pandemic lock-downs), the membership team will keep a small stock of blank cards in the main entrance and on request will provide members with a PIN number to self-register a card with HMS.

It is also possible to use this process to register other RFID cards (e.g. Oyster, Mango, Nottingham City Library Card, Citycard, most student and university IDs, some work ID / door cards) however this is not preferred as some of these cards will not work with all of our card readers.

RFID Card Setup

  1. Contact the membership team by email (membership@nottinghack.org.uk) to obtain a PIN number for your HMS account. (The membership team will only send this PIN number to your email address registered in HMS).
  2. Use the door codes in HMS to access the entrance at the top of the spiral staircase.
  3. Take one card from the envelope in this box
    Box containing blanks cards
  4. Go to Gatekeeper and place the RFID card on the green Hackspace 'H' logo.
    Gatekeeper - Card sensor
  5. Gatekeeper will beep and display "Access Denied: Unknown card". This just confirms the card is readable and is not associated with a HMS account.
    If the displays says "Access Denied: Inactive card", there is an issue with the card your are trying to use, please try a different card and contact the membership team
    Gatekeeper - Display and PIN pad
  6. Input the PIN number provided by the membership team before the display resets. The display will show "PIN cancelled" and card will then be linked to the member's HMS account.
  7. Present the card again and the display will show "Welcome [MEMBER NAME]" and the door will unlock. (Members can edit their unlock message by logging into HMS and editing their profile.)