Open Night Tours: Difference between revisions

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m Minor edit, removed mention of slack, added discord, and updated about chamge in membership fees and recommendation for £20 per month not £15. Will give another pass next tour to update with progress to 2.5
 
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'''PLEASE NOTE''' This is an '''extremely''' rough guide. Please add your own flair to your own tour!
{{update|date=March 2019|reason=Generally okay. But needs 2.5 adding in, membership expectation and integrating with rest of wiki.}}
{{hack|https://nottinghack.org.uk/about-2/join-us/|join us (Nottinghack website)}}
{{hack|http://nottinghack.org.uk/calender/open-hack-nights/|open hack nights (Nottinghack website)}}


If you're around on any Open Night, you might notice people giving tours.  And you can give tours too - just follow these simple guidelines on what to show off for a tour that'll amaze, delight, and make the hackspace shine!
If somebody wants to join Hackspace they need to attend a Membership Tour. These are now organised every Wednesday starting at 7PM sharp (doors open at 6:45). We’d prefer people book on Eventbrite so we can tell you if a particular tour is for any reason cancelled.


=== Spotting a Visitor ===
==Giving tours==
 
If you're around on any Open Night, you might notice people giving tours.  The people giving tours have been authorised by the [[Team:Membership|Membership Team]] to do so. This is to ensure that tours given on Open Nights include all the pertinent information prospective members need to receive, as well as making sure the prospective member is given a pleasant, accurate impression of the space.
 
==Spotting a Visitor==


Most first-time visitors to the space will walk in and look lost. They might look for Ein the Duck, but more often than not, they will wander around a bit and look confused.
Most first-time visitors to the space will walk in and look lost. They might look for Ein the Duck, but more often than not, they will wander around a bit and look confused.
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Don't forget to introduce yourself!
Don't forget to introduce yourself!


=== What is the space? ===
==What is the space?==


It's always good to start the tour with a brief explanation about what the space is.  Call it a communal workshop space, call it a group shed, call it whatever you want - whatever your definition of a hackspace is.  Point out that it's entirely funded by member dues and contributions, and members make all the decisions and work together to make the space what it is.
It's always good to start the tour with a brief explanation about what the space is.  Call it a communal workshop space, call it a group shed, call it whatever you want - whatever your definition of a hackspace is.  Point out that it's entirely funded by member dues and contributions, and members make all the decisions and work together to make the space what it is. Everything is volunteer driven, and members are expected to put in a bit more than they take out.


Ask the visitors if they've heard of hackspaces before, and how they heard about our space.  They might have friends who are members, they might have seen our website, they might even be members of other spaces.  
Ask the visitors if they've heard of hackspaces before, and how they heard about our space.  They might have friends who are members, they might have seen our website, they might even be members of other spaces.  


=== What do members get? ===
==What do members get?==
 
Start telling them all about what members get - access to all the tools and consumables, a say in how the space is run, how it works, and where the money goes, access to the wifi, and 24-hour access to the space itself.  Bring up the Google Group as a great place to get info about what goes on in the space, the wiki and website have shedloads of information, and that there's also a newsletter that goes out every two weeks with all the major details.
 
Point out the magnetic lock on the door and how members need an RFID card to get in.  Any RFID card or dongle that can be read by the system can be used - including City cards, bus cards, Mango cards, Oyster cards, work IDs, etc.


Showing them how to get into the space segues nicely into...
Start telling them all about what members get - access to all the tools and consumables, a say in how the space is run, how it works, and where the money goes, access to the wifi, and 24-hour access to the space itself.  Bring up Discrod and the Google Group as a great place to get info about what goes on in the space, the wiki and website have shedloads of information, and there are volunteer teams that take responsibility for parts of the space - like the Laser Team or the Membership Team or the Snackspace Team. Discord is where members and teams can talk and plan.


=== What's in the space? ===
Point out the magnetic lock on the door and how members need an RFID card to get in.  Any RFID card or dongle that can be read by the system can be used - including City cards, bus cards, Mango cards, Oyster cards, work IDs, etc. Point out that some cards will function for the door but '''not''' function with the laser cutter, so we give out plain white cards for free with membership.


This is the bulk of the tour, pointing out all the neat tools and consumables we have for them to use.  You can go in any direction you want, but this is a loose anti-clockwise route that shows off everything.
==What's in the space?==


==== Comfy area! ====
This is the bulk of the tour, pointing out all the neat tools and consumables we have for them to use.  You can go in any direction you want, generally [[Upstairs]] first then [[Downstairs]].


==Upstairs==
===Comfy area!===
{{main|Comfy Area}}
Things to point out:  
Things to point out:  
*The comfy couches and the nice lighting.  Say it's a nice place to relax, eat, work on laptops, read, do small crafty things, or just generally chill out.
*The musical instruments and tell them about Folk and Old Time Music night that occasionally happen on Monday nights - open to the public and for all skill levels. They also have a Facebook group where they share pieces and organise their activities.
*The projector and computer, telling them about how they can show videos or presentations, and how we occasionally have member-only Bad Movie Nights on Fridays.
*The [[Library]], including how the books are long-term loans or donations, and cover a wide range of subjects.
*The museum of obsolete technology.


The comfy couches and the nice lighting. Say it's a nice place to relax, eat, work on laptops, read, do small crafty things, or just generally chill out.
===Studio!===
{{main|Studio}}
Things to point out:
*The good lighting and tables making it great for working on not-too-messy projects.
*How we have workshops in this room because it's easy to organise. If you know of upcoming workshops, talk about them.
*Large-project storage and how it's used and what it's used for.  If you know about some of the projects on there, point them out in particular as things people are doing at the space.


The musical instruments and tell them about the Ukulele Orchestra and Old-Timey Music Hour that happens every Monday night - open to the public and for all skill levels.
====Vending Machine!====
Show off that the vending machine vends food.


The projector and computer, telling them about how they can show videos or presentations, and how we regularly have member-only Bad Movie Nights on Fridays.
Point out that, for members, the same RFID card that got them into the space can be used to start their vending machine tab, which they're reminded about monthly.


The library, including how the books are long-term loans or donations, and cover a wide range of subjects.
Point out the Space Raiders. You know you want to.


The museum of obsolete technology.
===Members Storage Room!===
{{main|Members Storage}}
Point at a storage box and tell them that every member can buy a storage box for £5 and use it to store things so they don't have to cart everything back and forth.


==== Studio! ====
Point out that room is tight.


===Textiles Workshop!===
{{main|Textiles Workshop}}
Things to point out:
Things to point out:
*Intended as the cleanest crafting space, no glue or sticky tape.
*Industrial sewing machine and overlocker, saying that with any large tools, if you ask on the Google Group, someone can show you how to use them safely.  If they ask what an overlocker does, show them an example of the stitches.
*the embroidery robot, good opportunity to mention RF id and Inductions. 
*The craft desk and all the supplies on it, including that these are all consumable as you see fit.
*The storage area, including the fabric, the hand-knitting yarn, the machine-knitting yarn, the beads, the leather, the paper, and all the other bits and pieces that make up the craft area.  Mention that we have several sewing machines, knitting machines, bead looms, and other tools for craftwork, and they're all available to be used, as well as all the consumables are to be used up as anyone sees fit.
*If they seem to think that they'll never need anything from the craft area, point out the googly eyes or the glitter. Because, sometimes, you need eyes. Or glitter.
*The cutting table and how it's great for working on large projects that need spreading out.


The good lighting and tables making it great for working on not-too-messy projects.
===Toilets!===
 
{{main|Toilets}}
How we have workshops in this room because it's easy to organise. If you know of upcoming workshops, talk about them.
Point out the toilets, they are Unisex, there is additional bolt on the outer door for greater privacy, Cleaning materials, bin bags are at the back.
 
Large-project storage and how it's used and what it's used for.  If you know about some of the projects on there, point them out in particular as things people are doing at the space.
 
==== Craft Area! ====


===Kitchen!===
{{main|Kitchen}}
Things to point out:
Things to point out:
*The oven, toaster, microwave, kettle, urn, hot plates (above the cupboards), dishwasher, and other cooking implements for making delicious things
*The pantry/communal food storage area and fridge.  Make sure they know that they're responsible for it if they put their name on it, and that clean-outs do happen.
*The tea and coffee, and how it's always free.  Donations are more than welcome, whether it's cash in the tin or going out to get milk when it's out.


Industrial sewing machine and overlocker, saying that with any large tools, if you ask on the Google Group, someone can show you how to use them safely.  If they ask what an overlocker does, show off the sample that stays near it (the piece of khaki fabric with black stitching).
===Main Workshop! ===
 
{{main|Workshop}}
The craft desk and all the supplies on it, including that these are all consumable as you see fit.
 
The storage area, including the fabric, the hand-knitting yarn, the machine-knitting yarn, the beads, the leather, the paper, and all the other bits and pieces that make up the craft area.  Mention that we have several sewing machines, knitting machines, bead looms, and other tools for craftwork, and they're all available to be used, as well as all the consumables are to be used up as anyone sees fit.
 
If they seem to think that they'll never need anything from the craft area, point out the googly eyes or the glitter. Because, sometimes, you need eyes. Or glitter.
 
The cutting table and how it's great for working on large projects that need spreading out.
 
==== Workshop! ====
 
Before you go into the workshop, point out that it's very noisy and you might have periods where you can't talk or you'll have to shout.
Before you go into the workshop, point out that it's very noisy and you might have periods where you can't talk or you'll have to shout.


Don't shout if you don't want to.  You can ask people to briefly stop working on their projects when you're in that area.
Don't shout if you don't want to.  You can ask people to briefly stop working on their projects when you're in that area.


===== Electronics Bench! =====
====Sink and Screenprinting!====
Pull out one of the screenprinting frames to show off the kind of things we do with screenprinting.  Point out the UV cabinet (but don't open it!) and then point out the giant sink and how great it is for washing anything that doesn't belong in the kitchen.


====Safety Equipment!====
{{main|Personal Protective Equipment Store}}
Briefly point out the safety equipment before you leave the workshop. Make sure they know it's there when they need it.
====RFID Induction Hijinx!====
Things to point out:
Things to point out:
*How the induction system works with some tools.  Try it out with your RFID card for "DENIED" fun!
*The [[Embroidery Machine]] and the nice examples on the wall.
*The [[3D Printer]] and the nice examples we have.


The tools available, including the soldering irons, testing equipment, heat guns, tiny drills, and other bits.
====Woodworking Area!====
Things to point out:
*The big pillar drill (another pledge drive!)
*The hand tools, including how we're in the process of replacing our bad/not-so-great tools with really nice professional-level tools, such as the new drills.
*The small power tools, and how if you're not comfortable with a tool, just ask for help.
*Radial arm saw, good opportunity to talk about dangerous tools in the hackspace, some which do not require inductions, how to get help using them Nottinghack WIKI and google groups, YouTube if you just need a refresher.


The huge range of components and consumables, all free for members.
===Consumables!===
 
Things to point out:
The Printed Circuit Board (PCB) etching equipment, which means you can create your own circuit boards from scratch.
*Everything on that shelving can be used.
 
*All the bits can be used.
If they need help on an electronics project, suggest that the Google Group would be a good place to go to look for helpEveryone will have an opinion.
*Most of them have been donated by membersBut we also have a [[Team:Resources and Snackspace|team]] that buys bits and pieces that we need in bulk, like good screws and hot glue sticks and things like that.
 
*If they ever want to put something on wheels - show them the wheels box.
===== Consumables! =====


===Laser Cutter!===
{{main|Laser Area}}
Things to point out:
Things to point out:
*The laser cutter works wonderfully on acrylic, MDF, plywood, card, leather, foam and some types of rubber. Show off examples from the scrap piles.
*It doesn't work on metal, glass, and it makes felt too fuzzy and biscuits inedible.
*You need an induction to use the laser cutter.  Why?  Because the laser cutter itself can get out of alignment very easily, the software is difficult to understand, and if you're not careful, it WILL catch on fire.  Show off the burnt piece of wood.


Everything on that shelving can be used.
{{note|Mention that the induction is £20, and that to use the cutter, you pay £3 for every hour. Google Group/Wiki for the induction information.}}
 
All the bits can be used.
 
Most of them have been donated by members.  But we also have a Consumables Group that buys bits and pieces that we need in bulk, like good screws and hot glue sticks and things like that.
 
If they ever want to put something on wheels - show them the wheels box.
 
===== Brew Station! =====


===Spray Booth!===
{{main|Spray Booth}}
Things to point out:
Things to point out:
*Fully ventilated - dust doesn't come in, fumes don't go out.
*Hooks and places to leave things to dry.
*This might be a good place to also bring up the Do Not Hack policy.  If it has a name, a date, and says Do Not Hack - leave it alone!


Some of our members like to make their own beer, wine, or cider.
===Bike Area!===
 
The last batches have been quite drinkable.
 
Workshops are run on how to brew beer and/or wine, usually in the autumn.
 
===== Spray Booth! =====


Things to point out:
Things to point out:
*MOVE to 2.5 down stair
*All the bike tools
*All the bike bits
*Bike parking for members - a nice safe place to park if they're going into town.
*Lots of members know about bikes - ask the Google Group for help.
*No, we do not need your bike parts, thank you.


Fully ventilated - dust doesn't come in, fumes don't go out.
===Donations!===
 
Hooks and places to leave things to dry.
 
This might be a good place to also bring up the Do Not Hack policy.  If it has a name, a date, and says Do Not Hack - leave it alone!
 
===== Bike Area! =====


Things to point out:
Things to point out:
*Whilst donations are appreciated, the area can be difficult to manage if it's abused and used as a dump.
*Post on google groups if you have something to donate to see if it's wanted
*That we like getting donations of things that work or can be broken down into good consumable parts.
*That we do not like getting CRT monitors or TVs, large computer cases, broken computer bits, junk, rusty metal, printers or bike parts.


All the bike tools
===Dusty Area!===
 
{{main|Dusty Area}}
All the bike bits
 
Bike parking for members - a nice safe place to park if they're going into town.
 
Lots of members know about bikes - ask the Google Group for help.
 
No, we do not need your bike parts, thank you.
 
===== Donations! =====
 
Things to point out:
Things to point out:
*The wood lathe.
*The table saw. mention WIKI getting help on the use of, no induction but very hazardous used incorrectly
*The belt sander.
*How this area is separated to keep sawdust at a minimum in the rest of the workshop.
*the planer thicknesser is the only tool needing an induction.
*Every tool needs to be used with exhaust extract engaged


That we like getting donations of things that work or can be broken down into good consumable parts.
===Metalworking Area!===
 
{{main|Metalworking Area}}
That we do not like getting CRT monitors or TVs, large computer cases, broken computer bits, junk, rusty metal, or bike parts.
 
===== Metal Working Area! =====
 
Things to point out:
Things to point out:
*Myford Metal Lathe! It was purchased by members running a pledge drive - where everyone gets together, decide that they really like a tool, and that they want to chip in to buy it.  Say it's from the 70s, and that it came from Beeston, so it's a bit of Nottingham history too.  The lathe does two-dimensional metal milling.
*Bridgeport Mill! It was also purchased by a pledge drive, and it does three-axes metal milling.  Say that both the mill and the lathe require a one-on-one several-hour induction/training session to use safely, and that you can find out about this on the Wiki or on the Google Group.
*Grinders, welding equipment, saws and other metalworking tools.


Myford Metal Lathe! It was purchased by members running a pledge drive - where everyone gets together, decide that they really like a tool, and that they want to chip in to buy it. Say it's from the 70s, and that it came from Beeston, so it's a bit of Nottingham history too. The lathe does two-dimensional metal milling.
==Public areas, Bizspace and navigating to the 2.5 downstairs facilities==
 
Things to point out.
Bridgport Mill! It was also purchased by a pledge drive, and it does three-axes metal milling. Say that both the mill and the lathe require a one-on-one several-hour induction/training session to use safely, and that you can find out about this on the Wiki or on the Google Group.
*Video surveillance by our landlord, hackspace fined for leaving obstructions antisocial activity.
 
*Lights come on automatically, can be a delay until you are picked up.
Grinders, welding equipment, saws and other metalworking tools.
*Hackspace 2.5 signage to help you navigate between floors.
 
*Position and use of the goods lift (goods only).
===== Laser Cutter! =====
*Entrance on Roden street, useful to bring in bikes, bulky materials and tools.
*Large wheely bins outside Roden street entrance, discuss taking out the trash.
*Activities of our neighbours, rehearsal rooms, dance studio, stinky doggy daycare.  
the return journey is a good opportunity to discuss hackspace governance, volunteering and outside activities


==Downstairs==
===Blue Room!===
{{main|Blue Room}}
Things to point out:
Things to point out:
*A place for members to hide out if events are happening - point out the lock on the door.
*A nice place to work if you're away-from-the-office/freelancing.  Mention how quiet it is during the day (which may be hard to believe depending on the dance studio's noise levels).
*How monthly Open Members Meetings are held in here on the first Wednesday of every month, and how everyone can have a say in how the space is run, what sort of things are purchased, what the space does, and how the space will work in the future.
*The computer and printers, which are available for members to use if they need to.
*The giant TV, which is also available for members to use.


The laser cutter works wonderfully on acrylic, MDF, plywood, card, and some types of rubber. Show off examples from the scrap piles.
===Electronics Area!===
 
{{main|Electronics Area}}
It doesn't work on metal, glass, and it makes felt too fuzzy and biscuits inedible.
 
The laser cutter is a long-term donation from a member.
 
You need an induction to use the laser cutter.  Why?  Because the laser cutter itself can get out of alignment very easily, the software is difficult to understand, and if you're not careful, it WILL catch on fire.  Show off the burnt piece of wood.
 
Mention that the induction is £20, and that to use the cutter, you pay £1 for every 10 minutes.  Google Group/Wiki for the induction information.
 
===== Dusty Area! =====
 
Things to point out:
Things to point out:
*The tools available, including the soldering irons, testing equipment, heat guns, tiny drills, and other bits.
*The huge range of components and consumables, all free for members.
*The Printed Circuit Board (PCB) etching equipment, which means you can create your own circuit boards from scratch. Currently upstairs)
*If they need help on an electronics project, suggest that the Google Group would be a good place to go to look for help.  Everyone will have an opinion.
*CNC Lathe
*3D printer, RF ID and inductions
*CNS Router, Workshop sessions.


The wood lathe.
===Hackspace 2.5 Development===
 
The table saw.
 
The belt sander.
 
How this area is separated to keep sawdust at a minimum in the rest of the workshop.
 
===== Woodworking Area! =====
 
Things to point out:
Things to point out:
*Member storage expansion.
*Classroom.
*Future development, metalwork general layout expectations, Aspirations for Stairs and wheelchair access and access toilets.
*Talk about the 2.5 nights.  Talk about how everyone is helping out. Encourage people to help out.


The big pillar drill (another pledge drive!)
=What does membership get you?=


The hand tools, including how we're in the process of replacing our bad/not-so-great tools with really nice professional-level toolsShow off the fancy Japanese hand saw as a contrast with the Wilkos saw.
Repeat that membership gets you full 24-hour access to the space and all the tools and consumables, as well as a voice in how the space is run and where the space is goingSay that they can also run to be a trustee, who is legally responsible for the space as a limited liability company.


The small power tools, and how if you're not comfortable with a tool, just ask for help.
This is usually when they ask about membership fees.  Minimum £5 MEMBERSHIP FEE, recommended £20 as baseline for a few visits per month. It is up to each individual member to decide what they want to pay above that, and it depends solely on what they think is right for how they are using the space.  It's up to each person to decide what the space is worth to them and what they can afford, and it can be changed as their situation changes.


===== Sink and Screenprinting! =====
Point out, however, that it costs around £15 an hour to keep the space running.  That's just paying the rent and keeping the lights on.  That's not fixing anything up or buying new tools.


Pull out one of the screenprinting frames to show off the kind of things we do with screenprinting. Point out the UV cabinet (but don't open it!) and then point out the giant sink and how great it is for washing anything that doesn't belong in the kitchen.
All membership dues are paid in by standing order.  No, we do not take cash. You can change the amount at any time, you can stop it at any time, you can restart it at any time.


===== Safety Equipment! =====
'''We want you to want to be here.'''


Briefly point out the safety equipment before you leave the workshop. Make sure they know it's there when they need it.
=How do they become members?=


==== Toilets! ====
This is where you bring in a laptop or tablet that has [http://HMS HMS] loaded - look around the studio and someone should have it.  The process is as follows:


Briefly point out the toilets, just so they know where they are.
# Person enters their email address into HMS, with the option to sign up for the newsletter.
# Person receives an email from HMS asking them to complete their details.
# Membership team reviews the details (just to make sure it's not a robot), and moves the person into stage 2.
# Person receives an email with all the standing order information, including a Account Reference code.
# Person sets up the standing order at their bank with the Account Reference code.
# Every night, the data is pulled from the bank and entered into HMS. Any new members in the system receive an email with the door codes, as well as telling them to get their RFID card activated.
# Person comes in the next Wednesday, gets their RFID card activated, and boom! Member!


==== Kitchen! ====
Point out that emails have a tendency to hide in the Spam folders, so to always check before bugging everyone.  And that the turnaround, if they're timely with their standing order, is usually a week.
Reiterate how to set up a standing order stressing the importance of using the exact reference we give them, cut and paste, it puts them in control, no contractual obligations, stop, reduce or better still increase payment at any time.


Things to point out:


The oven, toaster, microwave, kettle, urn, hot plates (above the cupboards), dishwasher, and other cooking implements for making delicious things
Now sit them down with HMS in front of them and get them to sign up!


The pantry/communal food storage area, fridge and freezer.  Make sure they know that they're responsible for it if they put their name on it, and that clean-outs do happen.
=Any more questions?=


The tea and coffee, and how it's always free.  Donations are more than welcome, whether it's cash in the tin or going out to get milk when it's out.
If they have any more questions, you can either answer these yourself, or see if one of the regulars in the studio can answer.


Snackspace! Make sure they know that it's great for just getting a snack when they're peckish/thirsty, and if they're members, they can have a (not-very-large) running tab.  Also show off Snackspace 2.0, a work-in-progress that will use the same RFID card that gets them into the space.
Tell them they're more than willing to go look around at bits, or ask people what they're doing, or just generally enjoy the space.  If they have something they want to work on, let them go and do that - after checking that they're comfortable with the tools they want to use.


==== Vending Machine! ====
Set them free, and start the next tour!


Show off that the vending machine vends kits and consumables.
=Sam's more recent notes=
==AWKWARD PRE TOUR CHAT==
Welcome well done for finding
What are you interested in
Did you come far
What's your favourite quiche


Point out that, for members, the same RFID card that got them into the space can be used to start their vending machine tab, which they're reminded about monthly.
==COMFY AREA/GENERAL STUFF==
Where did you hear, what interested, what do you think it is?
What is membership
Over 18
Everything done by members as volunteers
HMS important thing - automates admin or everything impossible
Does all the doors and what not
Report broken tools and book inductions
Links in general
Discord
Wiki
Rules
Door codes and such


Pick out particular kits, and show them off.
Pay what you feel
Approx. 15 a month/5 a month min
Exact amount up to you but don't take the Mick
How to get here
How to get in


==== Blue Room! ====
Comfy area is comfy
Events here
Library
Museum


Things to point out:
==Studio==
General projects, events, hanging out
Large project storage - TALK ABOUT STORAGE
LPS is Temporary. TEMPORARY
Must fit on shelf and be labelled
Member storage - Buy a box
TALK ABOUT SNACKSPACE


A place for members to hide out if events are happening - point out the lock on the door.
==Craft room==
CLEAN
NO GLUE OR SOLVENT
Sewing machines
CNC embroidery - INDUCTIONS AND PAYING
Vinyl cutter
t shirt press mug press
Consumables
DONATIONS: Ask before you donate, if you use something nice replace it or bring in something equally nice, but if you use old shite that's been there for years you're doing everyone a favour.


A nice place to work if you're away-from-the-office/freelancing.  Mention how quiet it is during the day (which may be hard to believe depending on the dance studio's noise levels).
==Print room==
It's dark and has a scary mannequin in it
Dark room stuff
Screen printing
Cutting table


How monthly Open Members Meetings are held in here on the first Wednesday of every month, and how everyone can have a say in how the space is run, what sort of things are purchased, what the space does, and how the space will work in the future.
==Vending machines==
Cash or RFID card
Make gag about sanding discs being delicious
Free coffee and tea, dishwasher, cooker


The computer and printers, which are available for members to use if they need to.
==Toilet==
Unisex but can be locked
Disabled access - LIFT
Gag about toilets not being induction or whatever


The giant TV, which is also available for members to use (not to watch TV, but brilliant for playing games on).
==Workshop!==
A0 laser induction and £3/hr make things, show off things
CNC mcahines
More consumables
Benches+ sink
PPE!!!
Random consumables on rack
Woodwork tools
Clean up!
Nb workshops


==== Storage Room! ====
==Dusty area==
Bring your own masks
Table saw and dangerousness


Point at a storage box and tell them that every member can buy a storage box for £5 and use it to store things so they don't have to cart everything back and forth.
==Metalwork==
Moving downstairs
Lots of induction tools
WNC courses


=== What does membership get you? ===
==Spray booth==


Repeat that membership gets you full 24-hour access to the space and all the tools and consumables, as well as a voice in how the space is run and where the space is going.  Say that they can also run to be a trustee, who is legally responsible for the space as a limited liability company.
==How to get downstairs==
Fire alarm and escape
Rear entrance / keypad


This is usually when they ask about membership fees. WE HAVE NO SET MEMBERSHIP FEE. It is entirely up to each individual member to decide what they want to pay, and it depends solely on what they think is right for how they are using the space.  It's up to each person to decide what the space is worth to them and what they can afford, and it can be changed as their situation changes.
==HS 2.5==
Electronics and 3DP
Electronics gubbins ???


All membership dues are paid in by standing order.  No, we do not take cash. And if you want to leave at any time, you just have to cancel your standing order.
==Blue Room==
Giant TV is touch screen
Plotter, computers, etc


=== How do they become members? ===
==Alternative kitchen==


This is where you bring in a laptop or tablet that has HMS loaded - look around the studio and someone should have it.  The process is as follows:
==HS 3.0==
All voluntary plz halp
metalworking expansion WIP
More storage
Class room
Only warco in use


# Person enters their email address into HMS, with the option to sign up for the newsletter.
==Bike maintenance and parking==
# Person receives an email from HMS asking them to complete their details.
Although generally fine to park your bike wherever
# Membership team reviews the details (just to make sure it's not a robot), and moves the person into stage 2.
# Person receives an email with all the standing order information, including a Account Reference code.
# Person sets up the standing order at their bank with the Account Reference code.
# The next Wednesday, the data is pulled from the bank and entered into HMS. Any new members in the system receive an email with the door codes, as well as telling them to get their RFID card activated.
# Person sets up a time to get the RFID card activated, and they are now a member!
 
Point out that emails have a tendency to hide in the Spam folders, so to always check before bugging everyone.  And that the turnaround, if they're timely with their standing order, is usually a week.


Now sit them down with HMS in front of them and get them to sign up!
==Back to entrance via outsides==
Another fire alarm


=== Any more questions? ===
==Register while you're here==
Has to be on local network so people who join have had a tour
Checked by a person
Series of emails to be sent hooray
No obligation or chasing, just allows you to register an account
(need to do it within a few days or the link expires)


If they have any more questions, you can either answer these yourself, or see if one of the regulars in the studio can answer.


Tell them they're more than willing to go look around at bits, or ask people what they're doing, or just generally enjoy the space.  If they have something they want to work on, let them go and do that - after checking that they're comfortable with the tools they want to use.
==See also==
 
* [[Open Night Trustees]] - a trustee should be available as a “point of contact”
Set them free, and start the next tour!


[[Category:Infrastructure]]
[[Category:Infrastructure]]
[[Category:Membership]]
[[Category:Open Nights]]
[[Category:Events]]

Latest revision as of 17:18, 23 October 2024

  Please see Nottinghack Rules/Guide - join us (Nottinghack website)
  Please see Nottinghack Rules/Guide - open hack nights (Nottinghack website)

If somebody wants to join Hackspace they need to attend a Membership Tour. These are now organised every Wednesday starting at 7PM sharp (doors open at 6:45). We’d prefer people book on Eventbrite so we can tell you if a particular tour is for any reason cancelled.

Giving tours

If you're around on any Open Night, you might notice people giving tours. The people giving tours have been authorised by the Membership Team to do so. This is to ensure that tours given on Open Nights include all the pertinent information prospective members need to receive, as well as making sure the prospective member is given a pleasant, accurate impression of the space.

Spotting a Visitor

Most first-time visitors to the space will walk in and look lost. They might look for Ein the Duck, but more often than not, they will wander around a bit and look confused.

You can go up to them and say "Hi!" Or ask them if they need any help. If they say they're interested in seeing the space, or want to know more, or want to become a member, ask them if they want a tour of the space.

If they have bikes, show them to the bike parking area, rather than leaving them in the comfy area, or, god forbid, the hallway.

Don't forget to introduce yourself!

What is the space?

It's always good to start the tour with a brief explanation about what the space is. Call it a communal workshop space, call it a group shed, call it whatever you want - whatever your definition of a hackspace is. Point out that it's entirely funded by member dues and contributions, and members make all the decisions and work together to make the space what it is. Everything is volunteer driven, and members are expected to put in a bit more than they take out.

Ask the visitors if they've heard of hackspaces before, and how they heard about our space. They might have friends who are members, they might have seen our website, they might even be members of other spaces.

What do members get?

Start telling them all about what members get - access to all the tools and consumables, a say in how the space is run, how it works, and where the money goes, access to the wifi, and 24-hour access to the space itself. Bring up Discrod and the Google Group as a great place to get info about what goes on in the space, the wiki and website have shedloads of information, and there are volunteer teams that take responsibility for parts of the space - like the Laser Team or the Membership Team or the Snackspace Team. Discord is where members and teams can talk and plan.

Point out the magnetic lock on the door and how members need an RFID card to get in. Any RFID card or dongle that can be read by the system can be used - including City cards, bus cards, Mango cards, Oyster cards, work IDs, etc. Point out that some cards will function for the door but not function with the laser cutter, so we give out plain white cards for free with membership.

What's in the space?

This is the bulk of the tour, pointing out all the neat tools and consumables we have for them to use. You can go in any direction you want, generally Upstairs first then Downstairs.

Upstairs

Comfy area!

Things to point out:

  • The comfy couches and the nice lighting. Say it's a nice place to relax, eat, work on laptops, read, do small crafty things, or just generally chill out.
  • The musical instruments and tell them about Folk and Old Time Music night that occasionally happen on Monday nights - open to the public and for all skill levels. They also have a Facebook group where they share pieces and organise their activities.
  • The projector and computer, telling them about how they can show videos or presentations, and how we occasionally have member-only Bad Movie Nights on Fridays.
  • The Library, including how the books are long-term loans or donations, and cover a wide range of subjects.
  • The museum of obsolete technology.

Studio!

Things to point out:

  • The good lighting and tables making it great for working on not-too-messy projects.
  • How we have workshops in this room because it's easy to organise. If you know of upcoming workshops, talk about them.
  • Large-project storage and how it's used and what it's used for. If you know about some of the projects on there, point them out in particular as things people are doing at the space.

Vending Machine!

Show off that the vending machine vends food.

Point out that, for members, the same RFID card that got them into the space can be used to start their vending machine tab, which they're reminded about monthly.

Point out the Space Raiders. You know you want to.

Members Storage Room!

Point at a storage box and tell them that every member can buy a storage box for £5 and use it to store things so they don't have to cart everything back and forth.

Point out that room is tight.

Textiles Workshop!

Things to point out:

  • Intended as the cleanest crafting space, no glue or sticky tape.
  • Industrial sewing machine and overlocker, saying that with any large tools, if you ask on the Google Group, someone can show you how to use them safely. If they ask what an overlocker does, show them an example of the stitches.
  • the embroidery robot, good opportunity to mention RF id and Inductions.
  • The craft desk and all the supplies on it, including that these are all consumable as you see fit.
  • The storage area, including the fabric, the hand-knitting yarn, the machine-knitting yarn, the beads, the leather, the paper, and all the other bits and pieces that make up the craft area. Mention that we have several sewing machines, knitting machines, bead looms, and other tools for craftwork, and they're all available to be used, as well as all the consumables are to be used up as anyone sees fit.
  • If they seem to think that they'll never need anything from the craft area, point out the googly eyes or the glitter. Because, sometimes, you need eyes. Or glitter.
  • The cutting table and how it's great for working on large projects that need spreading out.

Toilets!

Point out the toilets, they are Unisex, there is additional bolt on the outer door for greater privacy, Cleaning materials, bin bags are at the back.

Kitchen!

Things to point out:

  • The oven, toaster, microwave, kettle, urn, hot plates (above the cupboards), dishwasher, and other cooking implements for making delicious things
  • The pantry/communal food storage area and fridge. Make sure they know that they're responsible for it if they put their name on it, and that clean-outs do happen.
  • The tea and coffee, and how it's always free. Donations are more than welcome, whether it's cash in the tin or going out to get milk when it's out.

Main Workshop!

Before you go into the workshop, point out that it's very noisy and you might have periods where you can't talk or you'll have to shout.

Don't shout if you don't want to. You can ask people to briefly stop working on their projects when you're in that area.

Sink and Screenprinting!

Pull out one of the screenprinting frames to show off the kind of things we do with screenprinting. Point out the UV cabinet (but don't open it!) and then point out the giant sink and how great it is for washing anything that doesn't belong in the kitchen.

Safety Equipment!

Briefly point out the safety equipment before you leave the workshop. Make sure they know it's there when they need it.

RFID Induction Hijinx!

Things to point out:

  • How the induction system works with some tools. Try it out with your RFID card for "DENIED" fun!
  • The Embroidery Machine and the nice examples on the wall.
  • The 3D Printer and the nice examples we have.

Woodworking Area!

Things to point out:

  • The big pillar drill (another pledge drive!)
  • The hand tools, including how we're in the process of replacing our bad/not-so-great tools with really nice professional-level tools, such as the new drills.
  • The small power tools, and how if you're not comfortable with a tool, just ask for help.
  • Radial arm saw, good opportunity to talk about dangerous tools in the hackspace, some which do not require inductions, how to get help using them Nottinghack WIKI and google groups, YouTube if you just need a refresher.

Consumables!

Things to point out:

  • Everything on that shelving can be used.
  • All the bits can be used.
  • Most of them have been donated by members. But we also have a team that buys bits and pieces that we need in bulk, like good screws and hot glue sticks and things like that.
  • If they ever want to put something on wheels - show them the wheels box.

Laser Cutter!

Things to point out:

  • The laser cutter works wonderfully on acrylic, MDF, plywood, card, leather, foam and some types of rubber. Show off examples from the scrap piles.
  • It doesn't work on metal, glass, and it makes felt too fuzzy and biscuits inedible.
  • You need an induction to use the laser cutter. Why? Because the laser cutter itself can get out of alignment very easily, the software is difficult to understand, and if you're not careful, it WILL catch on fire. Show off the burnt piece of wood.
Note Note: Mention that the induction is £20, and that to use the cutter, you pay £3 for every hour. Google Group/Wiki for the induction information.

Spray Booth!

Things to point out:

  • Fully ventilated - dust doesn't come in, fumes don't go out.
  • Hooks and places to leave things to dry.
  • This might be a good place to also bring up the Do Not Hack policy. If it has a name, a date, and says Do Not Hack - leave it alone!

Bike Area!

Things to point out:

  • MOVE to 2.5 down stair
  • All the bike tools
  • All the bike bits
  • Bike parking for members - a nice safe place to park if they're going into town.
  • Lots of members know about bikes - ask the Google Group for help.
  • No, we do not need your bike parts, thank you.

Donations!

Things to point out:

  • Whilst donations are appreciated, the area can be difficult to manage if it's abused and used as a dump.
  • Post on google groups if you have something to donate to see if it's wanted
  • That we like getting donations of things that work or can be broken down into good consumable parts.
  • That we do not like getting CRT monitors or TVs, large computer cases, broken computer bits, junk, rusty metal, printers or bike parts.

Dusty Area!

Things to point out:

  • The wood lathe.
  • The table saw. mention WIKI getting help on the use of, no induction but very hazardous used incorrectly
  • The belt sander.
  • How this area is separated to keep sawdust at a minimum in the rest of the workshop.
  • the planer thicknesser is the only tool needing an induction.
  • Every tool needs to be used with exhaust extract engaged

Metalworking Area!

Things to point out:

  • Myford Metal Lathe! It was purchased by members running a pledge drive - where everyone gets together, decide that they really like a tool, and that they want to chip in to buy it. Say it's from the 70s, and that it came from Beeston, so it's a bit of Nottingham history too. The lathe does two-dimensional metal milling.
  • Bridgeport Mill! It was also purchased by a pledge drive, and it does three-axes metal milling. Say that both the mill and the lathe require a one-on-one several-hour induction/training session to use safely, and that you can find out about this on the Wiki or on the Google Group.
  • Grinders, welding equipment, saws and other metalworking tools.

Public areas, Bizspace and navigating to the 2.5 downstairs facilities

Things to point out.

  • Video surveillance by our landlord, hackspace fined for leaving obstructions antisocial activity.
  • Lights come on automatically, can be a delay until you are picked up.
  • Hackspace 2.5 signage to help you navigate between floors.
  • Position and use of the goods lift (goods only).
  • Entrance on Roden street, useful to bring in bikes, bulky materials and tools.
  • Large wheely bins outside Roden street entrance, discuss taking out the trash.
  • Activities of our neighbours, rehearsal rooms, dance studio, stinky doggy daycare.

the return journey is a good opportunity to discuss hackspace governance, volunteering and outside activities

Downstairs

Blue Room!

Things to point out:

  • A place for members to hide out if events are happening - point out the lock on the door.
  • A nice place to work if you're away-from-the-office/freelancing. Mention how quiet it is during the day (which may be hard to believe depending on the dance studio's noise levels).
  • How monthly Open Members Meetings are held in here on the first Wednesday of every month, and how everyone can have a say in how the space is run, what sort of things are purchased, what the space does, and how the space will work in the future.
  • The computer and printers, which are available for members to use if they need to.
  • The giant TV, which is also available for members to use.

Electronics Area!

Things to point out:

  • The tools available, including the soldering irons, testing equipment, heat guns, tiny drills, and other bits.
  • The huge range of components and consumables, all free for members.
  • The Printed Circuit Board (PCB) etching equipment, which means you can create your own circuit boards from scratch. Currently upstairs)
  • If they need help on an electronics project, suggest that the Google Group would be a good place to go to look for help. Everyone will have an opinion.
  • CNC Lathe
  • 3D printer, RF ID and inductions
  • CNS Router, Workshop sessions.

Hackspace 2.5 Development

Things to point out:

  • Member storage expansion.
  • Classroom.
  • Future development, metalwork general layout expectations, Aspirations for Stairs and wheelchair access and access toilets.
  • Talk about the 2.5 nights. Talk about how everyone is helping out. Encourage people to help out.

What does membership get you?

Repeat that membership gets you full 24-hour access to the space and all the tools and consumables, as well as a voice in how the space is run and where the space is going. Say that they can also run to be a trustee, who is legally responsible for the space as a limited liability company.

This is usually when they ask about membership fees. Minimum £5 MEMBERSHIP FEE, recommended £20 as baseline for a few visits per month. It is up to each individual member to decide what they want to pay above that, and it depends solely on what they think is right for how they are using the space. It's up to each person to decide what the space is worth to them and what they can afford, and it can be changed as their situation changes.

Point out, however, that it costs around £15 an hour to keep the space running. That's just paying the rent and keeping the lights on. That's not fixing anything up or buying new tools.

All membership dues are paid in by standing order. No, we do not take cash. You can change the amount at any time, you can stop it at any time, you can restart it at any time.

We want you to want to be here.

How do they become members?

This is where you bring in a laptop or tablet that has HMS loaded - look around the studio and someone should have it. The process is as follows:

  1. Person enters their email address into HMS, with the option to sign up for the newsletter.
  2. Person receives an email from HMS asking them to complete their details.
  3. Membership team reviews the details (just to make sure it's not a robot), and moves the person into stage 2.
  4. Person receives an email with all the standing order information, including a Account Reference code.
  5. Person sets up the standing order at their bank with the Account Reference code.
  6. Every night, the data is pulled from the bank and entered into HMS. Any new members in the system receive an email with the door codes, as well as telling them to get their RFID card activated.
  7. Person comes in the next Wednesday, gets their RFID card activated, and boom! Member!

Point out that emails have a tendency to hide in the Spam folders, so to always check before bugging everyone. And that the turnaround, if they're timely with their standing order, is usually a week. Reiterate how to set up a standing order stressing the importance of using the exact reference we give them, cut and paste, it puts them in control, no contractual obligations, stop, reduce or better still increase payment at any time.


Now sit them down with HMS in front of them and get them to sign up!

Any more questions?

If they have any more questions, you can either answer these yourself, or see if one of the regulars in the studio can answer.

Tell them they're more than willing to go look around at bits, or ask people what they're doing, or just generally enjoy the space. If they have something they want to work on, let them go and do that - after checking that they're comfortable with the tools they want to use.

Set them free, and start the next tour!

Sam's more recent notes

AWKWARD PRE TOUR CHAT

Welcome well done for finding What are you interested in Did you come far What's your favourite quiche

COMFY AREA/GENERAL STUFF

Where did you hear, what interested, what do you think it is? What is membership Over 18 Everything done by members as volunteers HMS important thing - automates admin or everything impossible Does all the doors and what not Report broken tools and book inductions Links in general Discord Wiki Rules Door codes and such

Pay what you feel Approx. 15 a month/5 a month min Exact amount up to you but don't take the Mick How to get here How to get in

Comfy area is comfy Events here Library Museum

Studio

General projects, events, hanging out Large project storage - TALK ABOUT STORAGE LPS is Temporary. TEMPORARY Must fit on shelf and be labelled Member storage - Buy a box TALK ABOUT SNACKSPACE

Craft room

CLEAN NO GLUE OR SOLVENT Sewing machines CNC embroidery - INDUCTIONS AND PAYING Vinyl cutter t shirt press mug press Consumables DONATIONS: Ask before you donate, if you use something nice replace it or bring in something equally nice, but if you use old shite that's been there for years you're doing everyone a favour.

Print room

It's dark and has a scary mannequin in it Dark room stuff Screen printing Cutting table

Vending machines

Cash or RFID card Make gag about sanding discs being delicious Free coffee and tea, dishwasher, cooker

Toilet

Unisex but can be locked Disabled access - LIFT Gag about toilets not being induction or whatever

Workshop!

A0 laser induction and £3/hr make things, show off things CNC mcahines More consumables Benches+ sink PPE!!! Random consumables on rack Woodwork tools Clean up! Nb workshops

Dusty area

Bring your own masks Table saw and dangerousness

Metalwork

Moving downstairs Lots of induction tools WNC courses

Spray booth

How to get downstairs

Fire alarm and escape Rear entrance / keypad

HS 2.5

Electronics and 3DP Electronics gubbins ???

Blue Room

Giant TV is touch screen Plotter, computers, etc

Alternative kitchen

HS 3.0

All voluntary plz halp metalworking expansion WIP More storage Class room Only warco in use

Bike maintenance and parking

Although generally fine to park your bike wherever

Back to entrance via outsides

Another fire alarm

Register while you're here

Has to be on local network so people who join have had a tour Checked by a person Series of emails to be sent hooray No obligation or chasing, just allows you to register an account (need to do it within a few days or the link expires)


See also